🎫
Ticket Management
Create, track, and resolve tickets with priorities, categories, and status updates — all in one dashboard.
📧
Email Notifications
Automatic emails on ticket creation, replies, and status changes keep everyone in the loop instantly.
👥
Team Roles
Admin, agent, and user roles. Each company gets their own isolated workspace and subdomain.
⚡
Smart Lifecycle
Open → In Progress → Resolved → Closed. Users can confirm fixes or reopen tickets instantly.
📊
Live Dashboard
At-a-glance stats for your support queue. Admins see everything; users see only their own tickets.
🔒
Multi-Tenant Secure
Each company's data is completely isolated in its own database. No cross-company data leaks — ever.